Please Read Me First! We hold legitimate wholesale and retail qualifications for vapor products, with permits issued by the municipal government. From a legal standpoint, all customers purchasing vapor products are required to present their ID upon collection to ensure that the recipient is the rightful purchaser and of legal age (19 years old). Therefore, please ensure that your registration information matches the ID information provided and that you are at least 19 years old. If the ID of the recipient does not match the registration information or they are not of legal age, we reserve the right not to release the purchased items. 1 - What we are We are an online Auction that features various products such as electronics, household items, health & beauty, home and kitchen appliances, tools and many more!! Some are sealed and some are open boxes, mainly customer returns from popular online retailers, overstock shelf pulls and unclaimed packages! We have a large team that inspects every item to make sure that it is in working condition, and to list the accurate description, and if it is missing any pieces or parts, However, please be mindful that we are not a retail store that sells only new products, so please make sure to check the description, as we will always mention any discrepancies there. Should you have any questions or concerns, we will always find solutions for them, and will make sure to provide you with the absolute best customer service! ----------------------------------------------------------- 2 - Registration 2.1 Information Accuracy It is important to provide accurate information in relation to your credit card. The address on file must match the billing address on your file for payment to go through. 2.2 Hi-bid score At the time of registration, your Hibid reputation score will determine whether you are approved to bid in our auctions or not. If your score is negative notes from other auctioneers, you will not get approved to bid with our auction, unless you provide us with a deposit. The deposit will be a total of $300 CAD, that is refundable if you are not a successful winner. Otherwise, it will be applied to your invoice. 2.3 Notes to shipper: You can mention if you will be paying cash or E-transfer. Mentioning that you request shipping upon registration will not mean that we will ship your items automatically. Check section 7 for more information on shipping. ------------------------- 3 - Bidding 3.1 Final Bids All our bids are final and cannot be reversed. Please do your due diligence in making sure that you do want the product before placing a bid. Bidding by any mistake will not apply to Return and Refund Policy. 3.2 Feedback You can ask questions about products during the auction using the "Contact Auctioneer" button. We cannot guarantee we can answer all questions on weekend as we are closed on Monday and Sunday. However, questions will be answered during weekdays. 3.3 Right to remove and add We have the right to add or remove any items on the current running auction. This is usually done to ensure product information accuracy and to avoid any possible mistakes. 3.4 Item description: We usually describe all, and any information related to the product in our description, and we usually provide actual pictures of our products unless it is sealed. Please scroll through all photos and read descriptions. ------------------------- 4 - Invoices and clerking 4.1 Invoicing Invoices will be created within 24 hours after the auction close. Our invoices will include item quantity and description, detailed breakdown of payment (Total extended price, Buyer Premium, Handling, Tax, and Invoice total) 4.2 All our invoices will include a 14% buyer premium auction fee, a $1 CAD per Lot handling fee and 13% sales tax. ------------------------- 5 - Payment 5.1 Payment is due within 24 hours after auction close. If the card on file is declined, it will be your responsibility to remit payment and clear the outstanding balance, otherwise your items have a high potential of being considered abandoned, and a very high risk of getting blocked from bidding with CC POWER DEALS. 5.2 IN CANADA: You can pay upon pick-up or send an e-transfer to payment@258.ca IN USA: You can do PayPal to us: payment@258.ca. Please include your invoice number so we can know this payment is for the specific invoice. 5.3 Cash at pick up IF you would like to do cash at pick up, please mention it while registering, and please bring exact change as we do not carry change at our warehouse. ------------------------- 6 - Pick up 6.1 Pick up times Pick up times will always be Tuesday to Saturday, from 12 PM to 6:30 PM. If you cannot make it during these times, please arrange shipping, or arrange alternative pick up. Please review the updated terms below: 6.1.1. Unpaid Customers: For customers who have not completed the payment, purchased items will be reserved for THREE (3) days. If payment is not received within THREE (3) days, CC Power Deals reserves the right to restock the items won in your bid. We do not accept any reasons for failure to make payment. If, after notification via email or phone, there is no response and payment is not received within THREE (3) days, the auction account will be blocked and REPORT TO HIBID, and the outstanding bill will be forwarded to a debt collection agency. 6.1.2. Paid Customers: Paid items must be collected within FIVE (5) days with no exceptions. Failure to collect items within FIVE (5) days, after notification via email or phone, if there is no response to our emails or calls, will result in re-auction of the purchased items with no refunds. If customers have any special situations and need to pick up items after FIVE (5) days, customers need to send us a formal notice, and we will charge a storage fee of $25CAD per day. We sincerely hope we understand each other that we don't have enough storage space and also, we are not a storage warehouse. 6.1.3. Identity Verification for In-Person Pickup: All customers collecting items in person must undergo identity verification with NO exception. We will retain scanned copies of the NUMBER side of your registered credit card and your driver's license to prevent potential fraud or deceptive activities when. Failure to present a valid credit card and driver's license during the pickup process will require a change in payment method (cash or bank transfer). Otherwise, the items will not be released. Payment Method Change and Refund: If customers are willing to change payment method, we will do a fully refund to the original credit card, and customers provide new payment method (cash or bank transfer). General Terms: Participation in our auctions implies agreement with all our terms. It is the responsibility of the bidder to actively monitor and follow up on won items. CC Power Deals is not liable for losses incurred due to personal reasons. These amendments aim to create a fair and secure environment for all participants. By participating in our auctions, you are deemed to have accepted these terms. If you have any questions or concerns, please feel free to contact us. **DO NOT BID UNLESS YOU AGREE TO ALL OF THESE TERMS.** ************************************************************************************************************ (1). Acceptance of Service Terms (1.1) Before using CC Power Deals Inc. services or participating in auction activities, please carefully read and understand these Terms of Service. Your use constitutes acceptance of these terms. If you do not agree, please discontinue the use of our services. (2). For all bidders who come pick up (2.1) During the pickup process, you must present valid identification and the bank card used for registration. We will photocopy this information and store it for at least three months, along with your invoice and authorization form, to prevent fraudulent activities. (3). Substitute Pickup Regulations (3.1) If someone else is picking up on your behalf, you are required to upload your valid identification and inform us via email about the substitute's identity and relationship to you. The substitute must present identification and sign on the authorization form during pickup. (4). Consistency in Registration Information (4.1) The name used during registration must match the name on the valid identification. (5). Legal Effect and Compliance with Regulations (5.1) During pickup, you will be required to sign a legally binding authorization form. All participants in CC Power Deals auctions must comply with our regulations without exceptions. (6). Terms Adjustment and Notification (6.1) We reserve the right to adjust these terms as needed. Any changes will be communicated through appropriate channels. Continued use of our services will be considered acceptance of the revised terms. (7). Presentation of Valid Identification (7.1) If you are unable to present valid identification during pickup, you have two options: (7.1.1) Choose to conduct an Electronic Money Transfer (EMT) or reprocess the payment through a point of sale system. We accept VISA, MasterCard, AMEX, or cash. We will promptly refund based on your previous payment method. (7.1.2) Or choose to pick up the item on another day with dual ID presentation. (8). Important Disclaimer (8.1) Our company emphasizes respect for the legal rights of customers, and the above provisions are designed to maintain fairness and transparency in the auction process. By using our services, you are deemed to be aware of and agree to adhere to all of our company's regulations. ************************************************************************************************************* 6.2 Authorization for 3rd party pick up If you are not able to pick up your items, you will have to send us an email to service@258.ca to authorize the person picking up on your behalf. We will not release products to anyone other than the name on the invoice, and the authorized person. 6.3 Must book an appointment. You must book and appointment to pick up. We will not be able to pick your items if you show up with no appointment. Please do not sign up for more than one open slot, as this will take away the opportunity for other bidders to pick up and will create confusion during pick up. 6.4 Booking must be made 24 hours prior To ensure that you have your items ready, and to reduce wait times by 90%, please book your appointment at least 24 hours prior to your pickup time. 6.5 Hold up to 1 week Due to the limited shelf space, we are only able to hold your items up to 1 week after pick-up week. 6.6 If an item was not found during pick up, we will contact you to make inform you if we have found the item. If the item is still not found, we will offer a credit/refund. ------------------------- 7 - shipping 7.1 Request shipping within 1 week ***We will send the link after Auction closed. Shipping link will be send in your invoice email. Then you need to follow the link in your email request shipping service by yourself.*** Shipping requests must be made within 1 week following the auction close. We can not promise that we can ship your items if you placed your shipping request after the 1 week timeline. For fastest shipping, we recommend to place your shipping request after Auction Closed. 7.2 Usually they pick up on every Wednesday and Saturday, but changes will be made during the holidays. They will send the shipping invoice after picke up, you may have to wait a day or two, they close on weekend. For shipping invoce, you need to double check your junk mail. 7.3 Registration ONLY with Beavery The only way we can ship items out is via Beavery. You must create an account with your own username and password. Once that is created, you are able to place shipping request. You can then view your shipping invoice, and status of the request. 7.4 Shipping Cost Your can find shipping cost through the following link: Beavery: https://258.ca Email: support@beavery.ca 7.5 About Return: 7.5.1 If there is an issue with your shipped item, please notify us first and obtain our permission before returning it to us. Once we verify the problem, we will proceed with a refund, which will be processed within 3-5 working days after we receive the returned item. Please note that the refund does not include shipping fees, handling fees, and Buyer¡¯s premium charges. All items are sourced from major e-commerce platforms and most of them are returned Items. Therefore, we advise you consider the risks during transportation before opting for shipping. 7.5.2 Please ensure that the original packaging in which the item was sold is included when returning it. Returns without the original packaging will not be accepted. 7.5.3 Fill out the return authorization form completely and request warranty on website:http://258.ca. This step is crucial for us to understand why the item is being returned. 7.5.4 Returns must be initiated within 3 days of receiving the item to meet the warranty deadline. 7.5.5 All returns must be approved by a manager before processing. Customer satisfaction is our utmost priority. While our team makes every effort to inspect and test items to the best of their ability, human error can occur, especially given the high volume of items we handle monthly (over 8000). Our return rate, which is below 1%, reflects the accuracy of our inspection process. If any issues arise due to oversight during inspection, please don't hesitate to contact us, and we will rectify the situation promptly. ------------------------- 8 - Returns/Refunds/Credits ***YOU NEED GO TO:http://258.ca REQUEST WARRANTY FORM*** 8.1 We do not have a return policy as we do not accept returns. WE DO NOT PROVIDE REFUNDS FOR MANUFACTURER DEFECTS. We are not a retail store; we are an auction company. Items can only be returned if they fall under our warranty policy (see 8.3) and approved by our staff. All sales are final once items have been sold. Warranty is void if you remove items from their packages to load in your vehicle and transport them. Please thoroughly check over any items you remove from packaging during pick-up at our facility. THERE IS NO EXCEPTIONS 8.2 We provide you with a 48-hour guarantee for the items which the bidder can not power or function test in our store on items and have not been sold "as-is", if the bidder comes to pick up but does not check all items, the all items will be final sale. Unlike most auction houses where items are all sold AS-IS, we believe in the protection of our buyers and the quality of items we sell to our valued members. We want all our clients to bid on our items with confidence and peace of mind. CC Power Deals Auction Makes no warranties or representations of any kind with respect to the property, and in no event shall be held responsible for having made or implied any warranty of description, authenticity, source, origin, condition, etc. 8.3 We can only honor the return and refund policy if the item does not match the description, that is why it is important to read the item description and check the all photos. 8.3.1 Electronic or mechanical items have malfunctioned and/or are not working as intended, through normal use, within a 2-day period. The item must not have been misused, physically damaged, or tampered with while in the buyer's possession. 8.3.2 The item has damage that was not described at the time of sale, and it affects the item's use. 8.3.3 The item is missing crucial components that were not described in the listing at the time of sale. 8.3.4 The item received is not the correct product that was listed. Returns will not be accepted for buyer's remorse, such as if the item does not fit, if the wrong model was purchased, or if the buyer simply does not like the item. Buyers are encouraged to request an item preview prior to bidding or to contact the seller for more information if they are uncertain. 8.3.5 Returns will not be accepted if the item is missing any components or packaging that it was sold with. Returns will not be accepted if the item has any physical damage that was not present at the time of sale. Buyers are responsible for inspecting the item upon receipt and reporting any issues to the seller within the specified time 48 HOURS frame. 8.4 Unfortunately, we are unable to provide refunds or return for missing accessories, manual, signs of use, or cosmetic damage. 8.5 Customer satisfaction is our top priority, but our staff are human and try hard to inspect/test all items with limited product knowledge to the best of their ability. We deal with over 7500 items a month arriving in our warehouse and because of this some items might slip through our inspection process. We are very proud of our return rate that sits just under 0.1%. This indicates just how accurate we are in our inspection. 8.6 Do not bid unless you agree to all of these terms. THERE IS NO EXCEPTIONS ------------------------- 9 - Abandonment 9.1 FIVE (5) days Timeline We will provide our valued customers with limited time to pick up their won items, or request shipping, and that is until Friday following the auction close, unless other arrangements are made. To make this clear, if the Auction ends on Monday night, you will have up until the following Friday to arrange pick up or shipping, any time past that, without any communication from the customer, the items will be considered abandoned and no refund/credit will be provided. 9.2 Making Arrangements We Understand that situations occur on a daily basis that could conflict with the pick up times and time line, and the only way we can accommodate any of that, is by sending us an email to service@258.ca informing us that you will not be able to make it, and that you would need to make alternative arrangements. Once you have communicated with us, we will be more than happy to accommodate your request, within reason. ------------------------- 10 - Fraud 10.1 To prevent Fraud, ALL customer will need to provide a valid Photo ID with the current address, and the Card used to make the payment. This information must match what is on the invoice, otherwise CC POWER DEALS will not be able to release the products to the customer. ------------------------- 11 - Miscellaneous CC POWER DEALS Inc. will not be liable or responsible for damage or injury to individuals or their property. The buyer expressly agrees to indemnify and save CC POWER DEALS Inc. the Seller and their assigns harmless from and against all claims, losses, expenses, damage or liability, directly or indirectly caused by or resulting from an act, including the negligent acts or omissions of CC POWER DEALS Inc. or anyone acting in his/her behalf in connection with or arising out of auction.