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RW Auctions Terms and Conditions – By registering for this auction you accept and agree to these terms and conditions.
If this is your first time bidding in our auction, or you’re bidding every week, here is some important information every auction bidder/buyer should know when participating in our auction.
Payments: Immediately after the closing of each auction we will process your payment method on file for any lots you have won. This will include a 15% buyer’s premium and state sales tax. You will receive a confirmation email with a copy of your paid invoice. If you are a cash buyer you will receive an invoice with a balance due. Your invoice will come from: rwauctionsutah@gmail.com If you do not receive an invoice, please check your junk/spam folder.
HiBid gives you the option to store multiple cards in your profile. When registering for each auction you can select the card you would like charged registering for the auction.
Cash Buyers: If you prefer to pay cash, please notify us in advance so we do not attempt to charge your card. You can email us at rwauctionsutah@gmail.com or use the contact auctioneer function in any lot.
If you elect to pay cash and do not make the payment or pick up your item within the allotted pick-up times, your card on file will be charged on the last day of the scheduled pickups. Any misuse of the cash buyer payment option will result in the inability to be a cash buyer.
For any cards that fail to process we will send an invoice that can be paid online or in person.
Pickups: Items cannot be paid for or picked up until the auction is complete in its entirety. Once the auction has completed, and the invoices have been created you will receive an emailed copy of your invoice and a text message indicating that you are a winning bidder. You will receive this email and text typically one hour after the auction has concluded.
We have 4 days for pickups for each auction.
*By APPOINTMENT ONLY. Message before showing up!!*
Pick-up Days/Times:
- Monday, Wednesday & Friday: 10 AM to 3 PM
- Saturday: 12 PM to 5 PM
- Closed Sundays
**MESSAGE: 385-645-3667 to schedule pickup**
All items that are not picked up by next auction will be considered abandoned and are subject to disposal unless other arrangements have been made. A refund will NOT be issued for abandoned items. Any item NOT picked up after 7 days of the close of the auction will be disposed of and no refund will be given. You may make arrangements by emailing rwauctionsutah@gmail.com or by messaging 385-645-3667
We are located at 7902 S 1300 E, Sandy Utah 84094. In the High Point Center on the West side of the building next to the entrance of the Fizz Drive-thru.
NO SHIPPING
This auction is for Utah, Idaho, and Wyoming bidders with the ability to pick up their items.
RW Auctions Utah is not responsible for removal. We will assist in transporting your items from inside of the auction house to your vehicle. Due to insurance policies, RW Auctions Utah employees cannot assist in strapping down or securing items that are transported on the outside of the vehicle.
Item Conditions: We do not have control over what inventory is sent to us. Our staff does their best to inspect each item and verify its condition. The second photo in the listing is a condition photo. The condition photo will indicate what condition of the item, or the packaging it is in. Not all items can be visually inspected so we do test products for functionality when we are able to do so.
Returns and Refunds: At RW Auctions we stand by our products. We understand that mistakes happen and we try our best to not allow them to so you may bid with confidence and ease. However, if we miss an important detail when inspecting items we will take accountability and handle the error accordingly. In the unfortunate circumstance that we do make an error in the listing, we will replace when able and refund when necessary. All items have a 3-day guarantee against misrepresentation or manufacturer defects. Due to this being an auction, we do not return or refund for any other reason. Please ensure that the items you are bidding on are the right size, color, shape, and model you are looking for.
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