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-BY REGISTERING FOR RUSTY RELICS AUCTION SERVICES, LLC AUCTION ON HIBID YOU ARE AUTHORIZING RUSTY RELICS TO CHARGE YOUR CARD ON HIBID FOR ANY INVOICE AND SHIPPING CHARGES THAT MAY OCCUR FROM YOUR BIDDING PRACTICES.
-REFUND POLICY: NO REFUNDS OR CHARGEBACKS ALLOWED. ALL ITEMS ARE SOLD AS-IS WHERE IS.
-RETURN POLICY: NO RETURNS ARE ALLOWED. ALL ITEMS ARE SOLD AS-IS, WHERE IS PLEASE ASK ANY QUESTIONS PRIOR TO BIDDING.
-ALL ITEMS ARE SOLD AS-IS, PLEASE ASK ANY QUESTIONS PRIOR TO BIDDING AND VIEW ALL PHOTOS AS THEY ARE PART OF THE DESCRIPTION
-IF YOU REQUIRE SHIPPING PLEASE NOTATE THAT DURING REGISTRATION-LARGE FURNITURE ITEMS AND PICTURES WITH GLASS IN THE FRAMES ARE NOT ELIGIBLE FOR SHIPPING
-SHIPPING POLICY:
WE USE PIRATE SHIP TO PURCHASE LABELS, WE CHARGE EXACT SHIPPING PLUS HANDLING FEE (SEE BREAKDOWN FOR HANDLING FEES)
-HANDLING FEES ARE CHARGED ACCORDING TO THE AMOUNT OF BUBBLE WRAP,PEANUTS, PAPER,BOXES, ETC THAT IS NEEDED TO SAFELY SHIP YOUR ITEMS. HANDLING FEES RANGE FROM $8 TO $25 PER BOX. $8.00 PADDED ENVELOPE (BREAKABLE ITEMS CAN NOT BE MAILED IN A PADDED ENVELOPE) MAILING TUBES FOR POSTER ETC $8.00 HANDLING FEE. INTERNATIONAL SHIPPING CHARGES INCUR AN ADDITIONAL $15.00 PER BOX HANDLING FEE. WE DON'T SHIP PACKAGES WITHOUT PRIOR AUTHORIZATION, IT IS YOUR RESPONSIBILITY AS THE BUYER TO NOTIFY US THAT YOU NEED YOUR ITEMS SHIPPED.
-YOU WILL SEE TWO CHARGES COME ACROSS YOUR CREDIT CARD THAT IS REGISTERED WITH HIBID. THE FIRST CHARGE WILL BE FOR THE INVOICE TOTAL AT THE END OF THE AUCTION. THE SECOND CHARGE WILL BE FOR ANY SHIPPING AND HANDLING CHARGES INCURRED. IF YOUR CREDIT CARD DECLINES THIS SECOND AMOUNT YOU MUST CONTACT US AT 252-526-8623 TO MAKE ARRANGEMENT FOR PAYMENT. WE WILL NOT SHIP OUT ANY PACKAGES UNTIL ALL SHIPPING FEES HAVE BEEN PAID IN FULL.
-YOU MAY SEND US A PREPAID SHIPPING LABEL BUT KEEP IN MIND THAT YOU WILL STILL SEE A SECOND CHARGE COME ACROSS YOUR CREDIT CARD FOR ANY HANDLING FEES INCURRED. SENDING A PREPAID SHIPPING LABEL DOES NOT NEGATE HANDLING CHARGES.
- ANY ITEMS NOT PICKED UP DURING ALLOTTED TIMES WILL BE FORFEITED BY THE BUYER AND NO MONEY WILL BE REFUNDED. WE ARE UNABLE TO HOLD ANY ITEMS PAST THE SCHEDULED PICKUP TIME.
-WE ARE NOT RESPONSIBLE FOR PACKAGES LOST DURING SHIPPING-ACCORDING TO THE USPS A PACKAGE MUST BE LOST FOR 21 DAYS BEFORE A CLAIM CAN BE FILED. IN THE EVENT THAT YOUR PACKAGE GOES MISSING WE WILL BE UNABLE TO FILE A CLAIM UNTIL AT LEAST 21 DAYS FROM THE DATE OF MAILING OCCURS. WE ARE NOT RESPONSIBLE FOR PACKAGES DAMAGED DURING SHIPPING. IF YOUR PACKAGE ARRIVES DAMAGE YOU MUST FILE A CLAIM THROUGH THE USPS OR UPS SYSTEM.
-WE DON'T SHIP TO ADDRESSES THAT ARE NOT ON FILE WITH HIBID.
-PARTICIPATION REQUIRES VALID CREDIT CARD FOR BIDDING APPROVAL-PLEASE ENSURE THAT THE ADDRESS ON FILE MATCHES THE BILLING ADDRESS FOR THE ISSUING BANK
-PLEASE NOTE AUCTIONEER IS NOT RESPONSIBLE FOR ANY SOFTWARE OR COMPUTER MALFUNCTIONS
-PAYMENT OPTIONS: VISA, MASTER CARD, DISCOVER, AMERICAN EXPRESS-CREDIT CARDS ARE PROCESSED AT CLOSE OF AUCTION. THERE IS NO GRACE PERIOD FOR PAYING INVOICES. ALL INVOICES ARE DUE AT THE CLOSE OF THE AUCTION AND ALL CREDITS ARE PROCESSED IMMEDIATELY FOLLOWING THE CLOSE OF THE AUCTION.
-PAYMENTS INCLUDING SHIPPING FEES MUST BE RECEIVED AND CLEARED PRIOR TO ITEMS BEING SHIPPED-WE DO NOT SHIP ITEMS OUT WITH OUTSTANDING BALANCES OWED
-WE ARE A SMALL BUSINESS WITH ONLY TWO EMPLOYEES SO PLEASE ALLOW UP TO 14 DAYS FOR SHIPPING OF YOUR ITEMS.
-SHIPPING INSTRUCTIONS-WE USE USPS OR UPS FOR OUR MAILING SERVICES.WHEN POSSIBLE WE WILL COMBINE SHIPPING ON MULTIPLE PURCHASES AS LONG AS THE ITEM CAN BE SHIPPED SAFELY. WE WILL NOT COMBINE HEAVY ITEMS WITH GLASS ITEMS IN THE SAME BOX (IE. BRICKS WITH GLASS) BUYER PAYS ALL SHIPPING COST.
WE MAKE EVERY ATTEMPT TO SHIP THROUGH THE CHEAPEST CARRIER, HOWEVER WE DO NOT CONTROL SHIPPING CHARGES THEY ARE SET BY USPS, OR UPS.
ALL PACKAGES WILL BE SHIPPED WITH ADEQUATE INSURANCE. FOR INVOICES TOTALING MORE THAN $100 SIGNATURE CONFIRMATION OF DELIVERY IS REQUIRED AT BUYERS EXPENSE.
*****PLEASE NOTE WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES, REFUNDS FOR LOST PACKAGES WILL NOT BE ISSUED, WE SHIP ONLY TO SHIPPING ADDRESS PROVIDED TO HIBID. PLEASE ENSURE THAT YOUR MAILING ADDRESS IS UP TO DATE.
-ATTENTION LOCAL BUYERS: IF YOUR ITEMS ARE NOT PICKED UP BY THE LAST TIME AVAILABLE ON PICK UP DAY YOUR ITEMS BECOME THE PROPERTY OF RUSTY RELICS AUCTION SERVICES, LLC AND WILL BE RESOLD. WE ARE UNABLE TO HOLD ANY ITEMS DUE TO LIMITED SPACE. IF YOU CAN NOT MAKE THE ALLOTTED PICKUP SCHEDULE DO NOT BID.
-CONTACT NUMBER DURING REGULAR BUSINESS HOURS 252-526-8623 OR 434-770-3135.
-YOU MAY TEXT US 252-526-8623 DURING BUSINESS HOURS (TUESDAY-SATURDAY 10-5PM) TO RECEIVE INFORMATION ON ANY ITEM UP FOR BID. ANY MESSAGES LEFT AFTER 5 PM WILL BE RETURNED IN THE ORDER RECEIVED THE NEXT BUSINESS DAY.
-IT IS THE BIDDER'S RESPONSIBILITY TO DETERMINE CONDITION, AGE, GENUINENESS, OR VALUE OF ANY ITEM. RUSTY RELIC'S DOES IT'S BEST TO ACCURATELY DESCRIBE AND NAME ALL ITEMS BUT WE ARE NOT IN ANY EVENT RESPONSIBLE FOR HAVING MADE OR IMPLIED ANY WARRANTY OR FITNESS FOR A PARTICULAR PURPOSE.
-IN THE EVENT THAT WE HAVE TO HOLD PACKAGES DUE TO INSUFFICIENT FUNDS ON SHIPPING CHARGES, BUYER WILL INCUR A STORAGE FEE IN THE AMOUNT OF $5.00 PER DAY, PER BOX UNTIL OUTSTANDING INVOICE HAS BEEN SETTLED.
-WHILE WE VALUE OUR CUSTOMERS WE ARE NOT A STORAGE FACILITY. WE HAVE VERY LIMITED SPACE AND ARE UNABLE TO HOLD ITEMS FOR EXTENDED PERIODS OF TIME.
-FOR IN HOUSE PICKUP BUYER MUST BRING ANY PAPER, BOXES OR ETC THAT THEY WILL NEED TO SAFELY TRANSPORT THEIR ITEMS. WE ARE NOT RESPONSIBLE FOR DAMAGE TO ANY ITEMS ONCE THE BUYER TAKES POSSESSION.
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