Condition:
AllSurplus Deals will grade units listed on our site into one of the four conditions listed below. Please read the definitions carefully and understand the nature of the items you are bidding on:
Condition Description
New Item is in original, sealed packaging and shows no signs of use. Item has not been tested for damage or functionality to preserve original, sealed packaging.
Scratch and Dent Item has been damaged during installation or transit prior to end customer use. Item may show signs of cosmetic damage or light use which were noted during visual inspection by AllSurplus Deals.
Open Box Item has been opened, may or may not be in original packaging, and may show signs of light use. Item may show signs of cosmetic damage and may be missing pieces or accessories which were discovered during visual inspection by AllSurplus Deals.
Used Item has been opened, may or may not be in original packaging, and shows signs of heavy use. Item may show signs of cosmetic damage and may be missing pieces or accessories. Item may be dirty or show signs of damage which were discovered during visual inspection by AllSurplus Deals.
Inspection:
AllSurplus Deals will provide an opportunity and space for the customer to inspect all items won It is the responsibility of the customer to inspect all items prior to leaving the premises.
These items may show signs of use, damage, and wear and tear or may be missing pieces, depending on the condition. Every listing on AllSurplus Deals will contain the following descriptors. Please review carefully before bidding:
• Each item will be noted as Damaged, Not Damaged or Unable to Determine.
• AllSurplus Deals will test items for functionality wherever possible in accordance with the condition of the unit.
• If an item remains in original packaging, we will note this on the listing.
• AllSurplus Deals will assign a condition for all items based on a visual inspection of the unit.
All of the assessments above combine to give you a clear idea of the condition, nature, and inspection performed on a unit. Please use this information to determine if you would like to place a bid on this item.
Payment:
Items must be paid for and removed from the warehouse in the time frame listed in the Auction Description. Otherwise, they will be considered abandoned and relisted in a future Auction. Thank you!
--Two (2) declined invoices on the same buyer account in 90 days will result in that buyer account being suspended from participation in future auctions.
Taxes and Exemptions:
Sales tax, where applicable, will be calculated and added at the end of the auction.
Tax Exemption
Where taxes are applicable (see the Buyer’s Certificate), Tax Exempt documents must be provided to Bidder Services at taxhelp@liquidityservices.com within 24 hours of the auctions close and before payment is made. Bidders are encouraged to submit their Tax Exempt Documentation prior to the Auction’s close to expedite this process.
Removal:
Items must be paid for and removed from the warehouse in the time frame listed in the Auction Description. Otherwise they will be considered abandoned and relisted in a future Auction. Thank you!.
It is the responsibility of the customer to inspect all items prior to leaving the premises. AllSurplus Deals will not issue refunds once an item has been removed from our lot.
Items not picked during the pick-up time for the event will be considered abandoned. Refunds will not be issued, and the item will be re-listed in a future auction.
Pickup location:
AllSurplus Warehouse
1180 Elijah Creek Road
Hebron, KY 41048
Special Instructions
Customer Support
Telephone (Americas): 855-587-8810
Email: buyerhelp@allsurplus.com
Guaranty Waiver
All property is offered for sale 'AS IS, WHERE IS.' We make no warranty, guaranty or representation of any kind, expressed or implied, as to the merchantability or fitness for any purpose of the property offered for sale.
Returns:
Allowances will be made for returns and refunds in the following circumstances:
• Item is not as described (item is green, but description says its blue)
• Item fails functional test while customer is on site
• Incorrect item provided to customer
If a customer does not accept an item for any of the allowances listed above, the customer will be refunded in full and AllSurplus Deals will retain possession of the item.
Refunds:
Refunds will be made to your credit card used to pay the invoice for the item. Please allow up to 10 business days for refunds to be fully processed and appear on the buyer’s end.
Contact Customer Service if you have questions.