Terms and Conditions
By registering for this auction, you accept and agree to these terms and conditions.
If this is your first time bidding in our auction or you’re bidding every week, here is some important information every auction participant should know when bidding in our auction.
Payments:
Immediately after the closing of each auction, we will process your payment method on file for any lots you have won. This will include a 15% buyer’s premium and state sales tax. You will receive a confirmation email with a copy of your paid invoice. If you are a cash buyer, you will receive an invoice with a balance due. Your invoice will come from: contest.kz@gmail.com. If you do not receive an invoice, please check your junk/spam folder.
HiBid gives you the option to store multiple cards in your profile. When registering for each auction, you can select the card you would like charged.
Cash Buyers:
If you prefer to pay cash, please notify us in advance so we do not attempt to charge your card. You can email us at contest.kz@gmail.com or call 801-836-0895.
If you elect to pay cash and do not make the payment or pick up your item within the allotted pick-up times, your card on file will be charged on the last day of the scheduled pickups. Any misuse of the cash buyer payment option will result in the inability to be a cash buyer.
For any cards that fail to process, we will send an invoice that can be paid online or in person. Your invoice will come from: contest.kz@gmail.com. If you do not receive an invoice, please check your junk/spam folder.
Pickups and Shipping:
Items cannot be paid for or picked up until the auction is complete in its entirety. Once the auction has concluded, and the invoices have been created, you will receive an emailed copy of your invoice and a text message indicating that you are a winning bidder. You will receive this email and text typically one hour after the auction has concluded.
We have 5 days for pickups for each auction: Monday through Friday from 10:00 AM to 5:30 PM.
We are closed on Saturday and Sunday.
All items that are not picked up by Friday at 5:30 PM will be considered abandoned and are subject to disposal unless other arrangements have been made. A refund will NOT be issued for abandoned items. Any item NOT picked up after 14 days of the close of the auction will be disposed of, and no refund will be given. You may make arrangements by emailing contest.kz@gmail.com or calling 801-836-0895.
We are located at:
3747 W Parkway Blvd, Unit 101A, West Valley City, UT 84120.
NO SHIPPING:
This auction is for Utah bidders with the ability to pick up their items. Due to out-of-state consumer fraud, we are no longer shipping items. If you are an out-of-state customer and we have shipped to you in the past without any issues, we will continue to accept your bids. If you are a new out-of-state customer, we will automatically decline your registration.
Item Conditions:
We do not have control over what inventory is sent to us. Our staff does their best to inspect each item and verify its condition. The second photo in the listing is a condition photo. The condition photo will indicate the condition of the item or the packaging it is in. Not all items can be visually inspected, so we test products for functionality when we are able to do so.
Returns and Refunds:
We stand by our products. We understand that mistakes happen. Our staff, from time to time, may miss an important detail when inspecting items. Bid with confidence. We take accountability when we make an error. In the unfortunate circumstance that we do make an error in the listing, we will replace items when able and refund when necessary. All items have a 3-day guarantee against misrepresentation or manufacturer defects. Due to this being an auction, we do not return or refund for any other reason. Please ensure that the items you are bidding on are the right size, color, shape, and model you are looking for.
Email/Text:
West Valley Liquidations will not fill your email with junk or text you at inconvenient times. We commit to only sending you text messages to remind you that the auction will start to close in one hour and that you are a winner.
STOP/Unsubscribe:
If at any time you feel it is too much, reply STOP, and you will be removed from the list. If you no longer wish to receive messages, please email contest.kz@gmail.com or call 801-836-0895.