All items are sold AS IS and ALL SALES ARE FINAL. We do accept returns, as long as you notify us via telephone and work it out with our auctioneer. All returns are subject to a 20% restocking fee.
Our company is well established in our community and as an online presence as well. We have operated out of the same location since 1994 and ran auctions for over 10+ years! We are proud to disclose that as of 2022, we have never received even a single auction complaint that we were not able to resolve. Pursuant paragraph five of the Washington state code RCW18.11.240 each auction complaint could be subject to an administrative fine. As we are humans trying our best, and all interactions have different intricacies, from time to time, in the sea of bids and transactions, mistakes have been made. If you feel like a mistake has been made, we urge you to contact us directly. We are always more than happy to make things right, and keep all of our customers happy. We take pride in all of our relationships and want all of our customers to be satisfied with our services.
Consignors are not allowed to bid on their items through the Hibid platform. Over 90% of our items sold are, “live,” in stock and end up being shipped directly from our main office in Vancouver, Washington. It is not uncommon practice for us to receive large, multi million dollar groups of items that are reserved to us at the time of the sale. Frequently items like this will be sold repeatedly using a stock photo. Pursuant to Washington state code 18.11.240, this language shall serve as official legal notice of full transparent disclosure that our auctioneer may bid through our Concierge Book Bidding system on items that are possibly owned by this company, himself as an individual, or outside entities, at his sole discretion. We operate under Washington State Business License for IMD YSLEXIC LLC, Washington state license number 603339166. Most of our lots are listed, “precisely resembling,” or, “exact item shown.”
All invoicing is processed automatically through Hibid. Your card on file (with Hibid) will be billed at the conclusion of the auction. Should there be any problems with payment, we will contact you. We are proud to be able to bring you this sale and we stand 100% behind the authenticity of every product we sell. We do not guarantee the grade of any coin whether it is the auctioneer’s opinion, or the consignor's opinion, or that of a professional grading company such as PCGS or NGC. We guarantee that we stand behind every item 100% in terms of authenticity, items are accurate to their description and we insure all our shipping.
Questions? Call us at (888) 655-COIN (2646) or (360) 253-5565.