Welcome to Jackpot Online Auction. By participating in our auctions, you agree to the following terms and conditions. Please read it carefully.
1. Registration
1.1 HiBid Reputation
Registration approval depends on your HiBid reputation score. Negative feedback from other auctioneers may result in a denial of bidding privileges.
1.2 Shipping Instructions
Indicate your payment method (cash or e-transfer) and shipping needs upon registration. Please note , all lots do not qualify for shipping.
1.3 Bidding Process
All bids are final. Please review your selections carefully before bidding, as mistakes do not qualify for our Return and Refund Policy.
1.4 Inquiries
Use the "Contact Auctioneer" feature for product inquiries. While we aim to respond promptly, we may respond within a 24hr window on weekends and Holidays.
1.5 Auction Adjustments
We reserve the right to modify the auction inventory to ensure accuracy and prevent errors.
1.6 Item Descriptions
Description of inventory are to the best of our ability, with actual photos provided unless items are sealed. Please review all information before bidding.
1.7 Invoicing Schedule
Invoices are issued within 24 hours post-auction, detailing item descriptions, quantities, and a breakdown of charges, including a 13% buyer's premium, transaction fees, and sales tax.
1.8 Payment Deadline
Payments are due within 24 hours of auction closure. Failure to settle an invoice may result in item forfeiture and potential bidding restrictions.
1.9 Payment Methods
Payments can be made via credit card, e-transfer, or cash upon pickup. Ensure invoice numbers are included in payment notes for proper allocation.
2.0 Pickup Schedule
Items must be picked up from Friday to Saturday, 10:30AM - 6:00 PM. Alternative arrangements must be made for shipping or special pickup circumstances. Please reserve your products 24hrs prior to ensure faster service as items are prepared the day before.
2.1 Shipping Requests
Shipping arrangements must be made within one week of auction closure.
2.2 Return Policy
All sales are final. Returns are only accepted under specific warranty conditions or if an item significantly deviates from its description.
2.3 Warranty and Guarantees
We provide you with a 7 DAYS guarantee for the items which bidder can not check in our location, if bidder come to pick up but do not check items, the items will be final sale.
We can only honor return and refund policy if the item does not match the description.
2.4 Return Conditions
Returns are subject to strict conditions, including item misdescription, malfunction, or incorrect item delivery. Buyer's remorse does not qualify for returns.
2.5 Collection Deadline
Items must be picked up or shipped by 7 days following auction closure. Unclaimed items beyond this period, without prior arrangement, will be considered abandoned.
By participating in Jackpot Online Auction, you acknowledge and agree to these terms and conditions. Failure to comply may result in bidding restrictions and other consequences. For any inquiries or clarifications, please contact our support team at jackpotauction24@gmail.com or call us @ 289 889 2597 from 10am to 6pm.
Bid responsibly and enjoy your auction experience with Jackpot Online Auction.
